Jose Alfredo Solis Mendoza
Laredo
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Operations Manager
Daylight Transport, LLC
10.2023 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Quality Coordinator
Daylight Transport, LLC
09.2023 - 10.2023
- Improved product quality by implementing new inspection procedures and guidelines.
- Enhanced operational efficiency by streamlining processes for better quality control.
- Reduced non-conformances with thorough root cause analysis and effective corrective actions.
- Optimized production processes by identifying areas for improvement, leading to higher product quality.
- Trained team members on quality assurance best practices, enhancing their understanding of the importance of maintaining high-quality standards.
Cross Dock Supervisor
Carter Express
05.2022 - 09.2023
- Coordinated work assignments, monitored performance and trained workers on relevant job duties.
- Verified proper maintenance of facility, forklift equipment, trailers and handling supplies.
- Executed appropriate load plans and proper load balance to maintain safe vehicle operation.
- Guided subordinates on weekly goals and objectives.
- Assigned job tasks to workers according to unloading and loading schedules.
- Motivated workers to exceptional performance through implementation of new strategies.
Traffic Coordinator
EXL Forwarding
12.2016 - 05.2023
- Created work schedules and project management plans organization-wide to maintain efficiency and timeliness.
- Coordinated broad-scale revisions to deficiencies in team productivity.
- Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
- Developed and managed document tracking procedures and data gathering processes.
- Organized frequent meetings for team members to report and track status of material movement.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving overseeing more than 80 packages per day.
Education
Colegio Tamaulipas
Nuevo Laredo, Tamps.06.2013
Skills
- Shipment Inspection
- Records Management
- Invoice and Manifest Review
- Inventory Monitoring and Management
- Conflict Resolution
- Document Preparation
- Organization and Prioritization
- Workflow Planning
- Damage Identification and Reporting
- Clear Communication
- Problem Solving
Timeline
Operations Manager
Daylight Transport, LLC
10.2023 - Current
Quality Coordinator
Daylight Transport, LLC
09.2023 - 10.2023
Cross Dock Supervisor
Carter Express
05.2022 - 09.2023
Traffic Coordinator
EXL Forwarding
12.2016 - 05.2023
Colegio Tamaulipas
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