Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Estrada

Chicago,IL

Summary

Versatile and dynamic, adept at enhancing operational efficiency and customer satisfaction. At Kroger, I spearheaded stockroom optimizations and excelled in customer assistance, showcasing my adaptability and commitment to excellence. My expertise spans from meticulous carpet installations at EZ Carpets to advanced automotive repairs at K&S Solutions, blending technical proficiency with exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

Stock Clerk

Kroger
04.2022 - 07.2023
  • Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
  • Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Aided in warehouse space optimization through strategic reorganization of stored products for easier access.
  • Improved product availability by swiftly restocking shelves and displays as needed.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Conducted inventory and restocked items throughout day.
  • Answered customer questions and provided detailed product information.
  • Checked and pulled defective or expired products from shelves.
  • Increased overall efficiency by cross-training in various departments to support team members during peak periods or absences.
  • Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
  • Maintained effective team member communication.
  • Handled merchandise returns with care, ensuring proper documentation and placement back into inventory.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Automotive Body Technician

K&S Solutions
01.2021 - 01.2022
  • Maximized use of available workspace by efficiently organizing tools, equipment, and vehicles within the shop area.
  • Reduced repair timeframes by utilizing advanced tools and techniques for faster, more accurate repairs.
  • Increased repeat business with excellent communication skills, keeping customers informed throughout the repair process.
  • Minimized downtime by promptly ordering necessary parts and supplies, ensuring timely completion of repairs.
  • Demonstrated versatility in skillset by performing various tasks such as painting, welding, fabricating custom parts, or electrical troubleshooting when necessary.
  • Contributed to a safe work environment by adhering to safety protocols and properly handling hazardous materials.
  • Enhanced workshop productivity by maintaining a clean and organized work environment.
  • Completed high-quality repairs by carefully following manufacturer guidelines and industry best practices.

Carpet Installer

EZ Carpets
04.2020 - 12.2020
  • Enhanced customer satisfaction by providing high-quality carpet installation services.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
  • Laid or repaired tile to meet small-scale and large-scale project requirements.

Education

High School Diploma -

Muchin College Prep
Chicago, IL
07.2013

Skills

  • Stocking
  • Product Organization
  • Workplace Cleanliness
  • Product restocking
  • Shipping and receiving
  • Loading and unloading
  • Receiving support
  • Pallet Jack Operation
  • Customer Assistance
  • Willing to Learn

Languages

Spanish
Native or Bilingual

Timeline

Stock Clerk

Kroger
04.2022 - 07.2023

Automotive Body Technician

K&S Solutions
01.2021 - 01.2022

Carpet Installer

EZ Carpets
04.2020 - 12.2020

High School Diploma -

Muchin College Prep

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Jose Estrada