Jose Amilcar Interiano
Everett,United States
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly Bartender with exceptional [Skill] and [Skill] skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
The Greatest Bar
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Manager
Cask 'n Flagon
03.2018 - 11.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Barback and Server
The Fours Sports Bar
11.2016 - 03.2018
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
High School Diploma -
Instituto Nacional Benjamín Estrada Valiente
Metapan Santa Ana El Salvador11.2000
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Menu Memorization
- Hospitality service expertise
- Food Service
- Wine and liquor knowledge
Certification
- TIPS-On-Premise Alcohol Server Training.
- Crowd Manager Training Program.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Bartender
The Greatest Bar
11.2023 - Current
Manager
Cask 'n Flagon
03.2018 - 11.2023
Barback and Server
The Fours Sports Bar
11.2016 - 03.2018
High School Diploma -
Instituto Nacional Benjamín Estrada Valiente