Josean Marquez
Chestnut Hill,MA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Representative
Uhaul Moving And Storage
Norwood, MA
07.2022 - 07.2024
- Prepared merchandise for purchase or rental.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Developed and maintained relationships with key clients to ensure repeat business.
Sales Associate
TJ Max
Boston, MA
11.2017 - 12.2018
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Community Academy
Jamaica Plain, MA06-2018
Skills
- Account Management
- Customer Needs Assessment
- Competitor research
- Business Development
- Sales Forecasting
- Customer Retention
- Customer Service
- Client Service
- Relationship selling
- Closing sales
- Product Promotions
Languages
Spanish
Native/ Bilingual
Timeline
Sales Representative
Uhaul Moving And Storage
07.2022 - 07.2024
Sales Associate
TJ Max
11.2017 - 12.2018
High School Diploma -
Community Academy