Jose C Gonzalez
Miami
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Ritz Carlton Hotel. Proven ability to motivate clients in fitness and nutrition, while designing effective exercise programs. Recognized for cultivating lasting relationships and enhancing guest experiences, ensuring loyalty and satisfaction in high-pressure environments.
Outgoing and motivated with passion for fitness and health. Possesses foundational knowledge of exercise physiology and nutrition, paired with certification in personal training. Committed to helping clients achieve their fitness goals through personalized training programs and ongoing support.
Offering positive attitude and commitment to personal and professional growth. Brings ability to quickly learn and apply industry best practices and techniques. Ready to use and develop strong communication and motivational skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server and Personal Trainer
Ritz Carlton Hotel and Beach Body Club Gym
08.2023 - Current
- Delivered exceptional dining experiences through attentive service and knowledge of menu offerings.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining areas, enhancing guest satisfaction.
- Assisted in training new servers on restaurant policies and service protocols.
- Adapted quickly to high-pressure situations while prioritizing guest needs and requests.
- Resolved customer complaints promptly, ensuring positive dining experiences and loyalty retention.
- Educated clients on nutrition and wellness principles to promote overall health improvement.
- Maintained a clean and safe training environment, ensuring compliance with health regulations.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Conducted one-on-one training sessions, providing guidance on exercise techniques and safety measures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Skills
- Strong work ethic
- Exceptional customer service
- Passion for fitness
- Strength training
- Exercise program design
- Motivational coaching
- Nutrition and weight loss management
- Good nutrition promotion
Certification
- CPT - Certified Personal Trainer
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server and Personal Trainer
Ritz Carlton Hotel and Beach Body Club Gym
08.2023 - Current