Jose Daniel Castellon
Lehigh Acres,FL
Summary
Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations.
Overview
14
14
years of professional experience
Work History
Asset Protection Associate
Walmart inc
Lehigh Acres, Florida
12.2015 - Current
- Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Developed strategies for reducing shrinkage while increasing sales performance.
- Participated in weekly meetings with management teams to discuss loss prevention topics.
- Executed safety protocols to protect the store's assets.
- Reported any suspicious activities immediately upon discovery.
- Conducted investigations related to inventory discrepancies and shrinkage control.
- Assisted customers with product information and inquiries.
- Maintained confidentiality of sensitive information.
Warehouse Worker
Regency Furniture Galleries
Brandywine, Maryland
04.2011 - 10.2015
- Assembled orders according to customer requests.
- Inspected damaged goods prior to disposal or return to vendor.
- Verified accuracy of incoming shipments.
- Operated a flat bed picker.
- Operated a high-low lift.
- Operated forklift.
- against purchase orders.
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Operated scanners, computers, and other equipment to track orders.
- Transported goods to designated areas within the warehouse facility.
- Maintained stock levels in accordance with company policies.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Provided assistance in loading and unloading containers from ships and trains.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Education
High School Diploma -
Mc Hill High School
Los Angeles, CA05-1989
Skills
- Incident reporting
- Loss prevention
- Inventory management
- Surveillance techniques
- Safety protocols
- Customer service
- Team collaboration
- Inventory control
- Warehouse equipment operation
Timeline
Asset Protection Associate
Walmart inc
12.2015 - Current
Warehouse Worker
Regency Furniture Galleries
04.2011 - 10.2015
High School Diploma -
Mc Hill High School