Jose De Jesus Ortega
Fresno,California
Overview
6
6
years of professional experience
Work History
Sales Representative
Cricket Wireless
Modesto, California
08.2006 - 12.2006
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
Cook/Cashier
Kentucky Fried Chicken
Riverbank, California
03.2003 - 08.2004
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Checked quality of ingredients before use in order to ensure freshness.
Cashier
AoutoZone
Modesto , CA
09.2000 - 02.2001
- I
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Eliot High School
Modesto, CA06-1997
Skills
- Customer Assistance
- Cash Register Operation
- Payment Processing
- Drawer balancing
- Returns processing
- Product restocking
- Sales expertise
- Point-of-sale system operation
- Refund handling
- Money Handling
- Credit and cash transactions
- Retail Merchandising
Languages
Spanish
Elementary
Timeline
Sales Representative
Cricket Wireless
08.2006 - 12.2006
Cook/Cashier
Kentucky Fried Chicken
03.2003 - 08.2004
Cashier
AoutoZone
09.2000 - 02.2001
High School Diploma -
Eliot High School