Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josefina Negrete

Chula Vista,CA

Summary

I have experience in diverse roles starting with the most recent one at DCS. Now, I am pursuing full-time role that presents professional challenges, leverages interpersonal skills and eager to contribute in team success. One key lesson I've learned over the years is that success is rooted in continuous learning.

Overview

8
8
years of professional experience

Work History

Front Desk Assistant

Distinct Construction Solutions
04.2024 - 05.2025
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Manage front desk operations including emails and client inquiries.

Call Center Representative

The Super Dentists
05.2023 - 03.2024
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.

Caregiver

Home Instead Senior Care
07.2022 - 05.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Performed light housekeeping duties to maintain cleanliness standards.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Sales Assistant

Everyday Essentials Plus LLC
01.2021 - 07.2022
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Retail Sales Associate

Burlington
03.2017 - 01.2019
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma -

Lindsay Community School
San Diego, CA
06-2016

Skills

  • Customer Service & Excellent communication
  • Problem-solving skills
  • Safety & Compliance
  • Time management & organizational Skills
  • Adaptivity & Reliability
  • Sales expertise

Timeline

Front Desk Assistant

Distinct Construction Solutions
04.2024 - 05.2025

Call Center Representative

The Super Dentists
05.2023 - 03.2024

Caregiver

Home Instead Senior Care
07.2022 - 05.2023

Sales Assistant

Everyday Essentials Plus LLC
01.2021 - 07.2022

Retail Sales Associate

Burlington
03.2017 - 01.2019

High School Diploma -

Lindsay Community School

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Josefina Negrete