Jose Herrera
Tulare ,CA
Summary
Dynamic Lead/Trainer Auto Technician from Tulare Will Tiesiera Ford, adept in team management and training needs analysis. Excelled in elevating employee retention through innovative mentoring and comprehensive training programs, enhancing skill sets across the board. Expertise in learning management systems and coaching, ensuring staff remain industry-current.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Lead/ Trainer Auto Technician
Tulare Will Tiesiera Ford
06.1994 - Current
- Translated job requirements into training to groom 10 employees for next step in career path.
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
- Facilitated open forums for employee feedback, fostering a sense of ownership and involvement in their own professional development.
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Selected training aids, demonstration models, computer tutorials and reference works to use in classroom.
- Consistently updated training materials to reflect the latest industry standards, ensuring that employees stayed current in their respective fields.
- Optimized training schedules to suit the availability of employees, ensuring minimal disruption to daily operations.
- Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
Education
Associate of Science - Automotive Technology
Fresno City College
Fresno, CA06-1994
Ford Asset Program - Automotive Certifications
Fresno City College
Fresno, CA06-1994
High School Diploma -
Edison High School
Fresno, Ca06-1989
Skills
- Mentoring
- Team management
- Learning management systems
- Coaching techniques
- Training needs analysis
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Ford Gas Engine Master by completing certification with accuracy and efficiency.
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the development of Hybrid, Gas engines, climate control, steering and suspension, transmission, engine, electrical concerns which leads to being certified.
- Documented and resolved error to resolving.
Certification
- Certified Auto Repair Shop Manager–Automotive Training Managers Council.
- Associate Professional in Talent Development (APTD) - Association for Talent Development (ATD).
Ford Senior Master Technician
I have worked for Ford Motor Company for 30 years plus during that time I have achieved Senior Master Status through Gas Engine Route. I have worked as a Transmission Repair Technician for over 20 years, I have also obtained the status of Lead Technician and trained additions to our service department. As a technician my goal has been to become an instructor in my career based off my experience and utilize my knowledge and hopefully share to the new technicians in the automotive industry.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Lead/ Trainer Auto Technician
Tulare Will Tiesiera Ford
06.1994 - Current
Associate of Science - Automotive Technology
Fresno City College
Ford Asset Program - Automotive Certifications
Fresno City College
High School Diploma -
Edison High School
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