Jose Javier Gonzalez
"D" Security Officer
Palm Coast,FL
Summary
Conscientious Healthcare professional offering over three years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
AdventHealth Daytona Beach
2023.01 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Lab Assistant/Phlebotomy Technician
AdventHealth Daytona Beach
2022.06 - 2023.01
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Maintains adequate supplies for all phlebotomy and specimen procurement procedures.
- Enter patient demographics including insurance into computer system.
- Collaborated with other departments to establish cohesive laboratory operations.
Lab Assistant/Phlebotomy Technician
OhioHealth Dublin Methodist Hospital
2021.08 - 2022.06
- Follows procedures for patient identification, sample procurement, and specimen labeling.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Answer telephone and route calls appropriately.
- Logged patient information and recorded results into system.
Patient Food Ambassador
Nationwide Children's Hospital
2020.06 - 2021.08
- Delivers meals and nourishment's to designated facility locations.
- Received and processed stock into inventory management system.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Banker Assistant
JPMorganChase Bank
2017.11 - 2020.07
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Processed deposits, withdrawals and ACH transfers accurately.
Grocery Team Member
Whole Foods Market Inc
2019.07 - 2020.03
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
Grocery Store Stocker
Publix Super Markets Inc
2016.07 - 2017.11
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Helped customers locate desired items and transfer oversized items to vehicles.
Education
Job Training - Phlebotomy Training
OHIO Health Hospital Lab Fellowship
Columbus, OH08.2021
Certification - Phlebotomy
Elite Phlebotomy LLC
Columbus OH05.2021
Certification - Medical Assisting
Larock Healthcare Academy
Columbus, OH11.2020
Skills
- Active Listening
- Ability to work independently
- Medical office administration
- Attention to Detail
- Patient Information Collection
- Multi-Line Telephone Operation
- HIPAA Compliance Understanding
- Patient Scheduling
- Medical Terminology
- Teamwork and Collaboration
- Multitasking Capabilities
- Strong Communication Abilities
Certification
- Certified Phlebotomy Technician
- First Aid/CPR Certified
Timeline
Patient Care Technician
AdventHealth Daytona Beach
2023.01 - Current
Lab Assistant/Phlebotomy Technician
AdventHealth Daytona Beach
2022.06 - 2023.01
Lab Assistant/Phlebotomy Technician
OhioHealth Dublin Methodist Hospital
2021.08 - 2022.06
Patient Food Ambassador
Nationwide Children's Hospital
2020.06 - 2021.08
Grocery Team Member
Whole Foods Market Inc
2019.07 - 2020.03
Personal Banker Assistant
JPMorganChase Bank
2017.11 - 2020.07
Grocery Store Stocker
Publix Super Markets Inc
2016.07 - 2017.11
Job Training - Phlebotomy Training
OHIO Health Hospital Lab Fellowship
Certification - Phlebotomy
Elite Phlebotomy LLC
Certification - Medical Assisting
Larock Healthcare Academy
- Certified Phlebotomy Technician
- First Aid/CPR Certified
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