Jose L Ramos Jr
SAN JOSE,CA
Summary
Experienced transportation professional proficient in local roads and rules. Licensed driver in California with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely. Focused on building positive relationships with bus passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude. Qualified Bus Operator with background of safe travel and transport. Bilingual professional knowledgeable in assisting passengers in distress, notifying dispatch of location and reporting suspicious activity. Well-trained professional with exemplary safe driving skills and strong work ethic. Confident Bus Operator with goals to provide passengers with safe, enjoyable trips. Experience working set daily routes and special charter trips. Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and [Number] years of experience in Bus Driver roles.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Bus Operator
Valley Transportation Authority
09.2006 - 03.2024
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
Education
No Degree - Auto Mechanic
Evergreen Valley College
San Jose, CASkills
- GPS mapping
- Basic Repairs
- Safe Driving Practices
- GPS Applications
- Safe driving skills
- Wheelchair support
- Incident Reporting
- Defensive Driving
- Commercial driving
- Local route knowledge
- DOT standards
- Pre-Trip Inspections
Accomplishments
1 Million miles safe driving
Certification
- Licensed Class B -2006 - Valid
- Certified Bus Operator Valley Transportation Authority - September 2006 - present
- VTT Training - Current
- Medical certification valid
Timeline
Bus Operator
Valley Transportation Authority
09.2006 - 03.2024
No Degree - Auto Mechanic
Evergreen Valley College
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