Joselin Abrego
Clarksville,TN
Summary
Proven to excel in high-pressure environments, I significantly enhanced guest experiences at Joselin Abrego by mastering multitasking and ensuring seamless service. My adeptness at the POS system and commitment to cleanliness standards, coupled with unparalleled customer service skills, fostered team efficiency and guest satisfaction. My ability to quickly learn and disseminate vital process knowledge underscores my strong work ethic and collaborative spirit.
Overview
2
2
years of professional experience
Work History
FOH Lead
Joselin Abrego
Nashville, TN
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experience's
- Shows strong effort in learning systems, processes, and sharing that information with with team members. Proficient in providing direction, as well as guidance on appropriate processes practices.
- Assist in doing the weekly inventory count, providing assistance in keeping things stocked and organized.
- Communicates with upper management when things are running low, and things that needs to be improved or fixed within the workplace.
Education
High School Diploma - Heath
John Overton Hight School
Nashville, TNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
Languages
Spanish
Native or Bilingual
Timeline
FOH Lead
Joselin Abrego
01.2023 - Current
High School Diploma - Heath
John Overton Hight School