Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joseline Portales

Franklin,MA

Summary

Dynamic professional with a proven track record at Family Dollar, enhancing customer satisfaction and team performance through effective training and cash management. Skilled in sales promotion and customer service, adept at creating a welcoming store environment and improving inventory processes. Demonstrates strong leadership in workplace safety and efficiency.

Offering excellent organizational abilities and proactive approach to learning and development in dynamic retail environment. Brings understanding of effective customer service techniques and ability to quickly learn and apply new skills, contributing to team success. Ready to use and develop skills in communication and team leadership in [Desired Position] role.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable [Job Title] with experience guiding and overseeing team of staff while ringing up customers. Trained, coached and supervised employees by enforcing policies and practices. Quickly responded to customer requests or complaints.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
year of professional experience

Work History

Cashier Assistant Manager

Family Dollar
03.2023 - 09.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.
  • Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
  • Mentored new cashiers, leading to higher retention rates and increased team performance.
  • Monitored areas for security issues and safety hazards.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Restocker

T.J. Maxx & HomeGoods
04.2022 - 01.2023
  • Checked and pulled defective or expired products from shelves.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Assisted customers in locating products, providing exceptional service while restocking shelves.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained neat, orderly and safe work space.
  • Kept work areas neat, clean and free from debris.
  • Supported merchandising initiatives by setting up promotional displays as directed by management.

Education

High School Diploma -

Franklin High School
218 Oak St Franklin, MA 02038
06-2023

Skills

  • Sales promotion
  • Employee training
  • Workplace safety
  • Budgeting and finance
  • Cash handling and management
  • Cash register operation
  • Customer service
  • Vendor coordination
  • Till counting
  • Shelf stocking
  • Barcode scanning
  • Cleaning procedures

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Cashier Assistant Manager

Family Dollar
03.2023 - 09.2023

Restocker

T.J. Maxx & HomeGoods
04.2022 - 01.2023

High School Diploma -

Franklin High School
Joseline Portales