Jose Luis Agreda Nunez
Mount Vernon
Summary
Proven Shift Manager skilled in employee training, decision-making, and shift leadership. Successfully enforced safety regulations and resolved customer complaints, contributing to enhanced team performance and compliance.
Overview
5
5
years of professional experience
Work History
Shift Manager
McDonald's
Stanwood, WA
08.2024 - Current
- Resolved customer complaints promptly, fostering positive dining experiences.
- Enforced health and safety regulations, maintaining compliance across shifts.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Maintenance Mechanic Assistant
Pioneer
Peru Trujillo
01.2021 - 10.2022
- Supported mechanic team members in troubleshooting difficult automotive problems, resulting in accurate diagnoses and effective repairs.
- Increased safety standards within the workshop by adhering to proper procedures and guidelines during all tasks.
- Promoted a healthy work environment by adhering to all safety guidelines and promptly reporting hazards or potential issues.
- Safeguarded shop assets by consistently following security protocols when opening or closing the facility.
- Gained hands-on experience assisting with routine maintenance tasks such as oil changes, tire rotations, and brake services.
Education
High School Diploma -
Stanwood Highschool
Stanwood, WASkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Safety compliance
- Shift leadership
Languages
Spanish
Native or Bilingual
Timeline
Shift Manager
McDonald's
08.2024 - Current
Maintenance Mechanic Assistant
Pioneer
01.2021 - 10.2022
High School Diploma -
Stanwood Highschool