Jose Luis Garcia
Laredo,TX
Summary
Seasoned Store Manager with a proven track record at Dollar Tree, adept in operational budgeting and personnel development. Excelled in implementing process improvements and promotional planning, enhancing safety, productivity, and sales. Skilled in fostering team growth and exceeding goals through strategic leadership and effective communication.
Overview
23
23
years of professional experience
Work History
Store Manager
Auto Zone Auto Parts
Laredo, TX
06.2012 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained accurate records of employee performance reviews.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Store Manager
Anna Lienes
Laredo, TX
12.2006 - 06.2012
- Maintained accurate records of employee performance reviews.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for store personnel.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant Store Manager
Part City
Laredo, TX
01.2002 - 06.2006
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Supervised cash handling processes to ensure accuracy of transactions.
- Organized weekly meetings with department heads to review progress on key objectives.
- Maintained inventory by checking merchandise to determine levels.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Education
High School Diploma -
J W Nixon High Scool
Laredo, TXSkills
- Operational budgeting
- Promotional planning
- Personnel development
- Store operations oversight
- Hourly shift management
- Expense tracking
Languages
Spanish
Professional
Timeline
Store Manager
Auto Zone Auto Parts
06.2012 - Current
Store Manager
Anna Lienes
12.2006 - 06.2012
Assistant Store Manager
Part City
01.2002 - 06.2006
High School Diploma -
J W Nixon High Scool
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