Everett Jennings
Chicago,IL
Summary
Dynamic Automotive Parts Specialist with extensive experience at Auto Zone Auto Parts, excelling in customer service and expert parts knowledge. Proven track record in managing inventory and enhancing product presentation, while effectively resolving customer complaints. Skilled in vehicle diagnostics and supplier negotiations, driving repeat business through exceptional communication and teamwork.
Overview
2
2
years of professional experience
Work History
Automotive Parts Specialist
Auto Zone Auto Parts
04.2024 - Current
- Provided exceptional customer service by assisting customers with automotive parts inquiries and product selection.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Managed inventory levels, conducted stock checks, and organized product displays for optimal visibility and accessibility.
- Assisted in training new staff on operational procedures and product knowledge to enhance team performance.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business through effective communication skills.
- Collaborated with team members to streamline workflow processes, improving overall efficiency in the parts department.
- Monitored industry trends to recommend new products and services that aligned with customer needs and preferences.
Education
No Degree - Electrical Construction And Maintenance
Coyne College
ILAssociate of Arts - Sociology
Ball State University
Muncie, IN08.2011
Skills
- Parts cataloging
- Vehicle diagnostics
- Product presentation
- Supplier negotiations
- Expert parts knowledge
- Stock control
- Automotive systems
- Customer service
Timeline
Automotive Parts Specialist
Auto Zone Auto Parts
04.2024 - Current
No Degree - Electrical Construction And Maintenance
Coyne College
Associate of Arts - Sociology
Ball State University