Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joselyn Argueta

Raleigh,NC

Summary

Dynamic retail professional with extensive experience at Kohl's and The Home Depot, excelling in product knowledge and order processing. Proven ability to enhance customer satisfaction through effective team collaboration and attention to detail. Recognized for maintaining compliance with safety protocols and efficiently resolving complex customer issues, ensuring a seamless shopping experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Diligent professional offering food handling experience and focus on quality service. Skilled in managing ingredient preparation and kitchen organization. Dedicated to providing exceptional, consistent service to customers.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Kohl's
Raleigh, NC
11.2024 - Current
  • Assisted customers with finding the right product for their needs.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.

Package Handler

FedEx:Ground
Knightdale, NC
04.2024 - Current
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Assisted in the training of new package handlers on proper procedures and safety practices.

Food Service Worker

Tri-Arc Food Systems
Wendell, NC
06.2024 - 10.2024
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.

Special Services Associate

The Home Depot Inc
Knightdale, NC
05.2022 - 12.2023
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.

Education

High School Diploma -

Southeast Raleigh Magnet Highschool
Raleigh, NC
05-2022

Skills

  • Product knowledge
  • Order processing
  • Attention to detail
  • Policy and procedure adherence
  • Returns and exchanges
  • Hazardous materials handling
  • Package sorting
  • Team collaboration
  • Order picking and processing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Retail Sales Associate

Kohl's
11.2024 - Current

Food Service Worker

Tri-Arc Food Systems
06.2024 - 10.2024

Package Handler

FedEx:Ground
04.2024 - Current

Special Services Associate

The Home Depot Inc
05.2022 - 12.2023

High School Diploma -

Southeast Raleigh Magnet Highschool
Joselyn Argueta