Joselyn Melendez
Covington,GA
Summary
Server Manager with a strong background in food service management. Led teams in enhancing customer satisfaction and streamlining operations while ensuring adherence to food safety standards. Committed to fostering a collaborative environment through effective staff training and performance evaluation.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Server/Bartender
La Parrilla Mexican Restaurant
Decatur, Georgia
05.2026 - Current
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Service Manager
La Parrilla Mexican Restaurant
Canton, Ga
09.2025 - 09.2026
- Trained and supervised staff to maintain high service standards.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Coordinated scheduling to optimize workforce efficiency during peak hours.
- Managed daily operations to ensure smooth restaurant service flow.
Server/Bartender
La Parrilla Mexican Restaurant
Canton, Ga
01.2024 - 08.2025
- Provided excellent customer service in a fast-paced food distribution environment.
- Assisted in taking and processing customer orders efficiently and accurately.
- Communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
- Ensured cleanliness and organization of dining areas and service stations to enhance customer experience.
- Coordinated staff schedules to ensure adequate shift coverage and minimize service disruptions.
STAFF MEMBER
PUEBLOS MEXICAN COUSINE
05.2022 - 01.2024
- Ensured enjoyable guest experiences through attentive customer service.
- Served food items to guests at their tables with a focus on presentation and timing. to tables with friendliness and courtesy.
- Set up tables with linens, silverware, and glassware, and promptly took and served beverage orders.
BABYSITTER
Private
09.2022 - 08.2023
- Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
- Took children out on walks or to playgrounds to encourage physical activity.
- Put babies down for naps or bedtime routines following parent's instructions.
- Changed diapers as needed.
- Prepared meals according to the instructions given by parents.
CAREGIVER
CAREGIVER SERVICE INC
09.2021 - 02.2022
- Facilitated bathing, dressing, and personal care to enhance client comfort and dignity.
- Ensured clean, organized environment to promote client safety and well-being.
- Coordinated meal planning to align with nutritional needs and preferences.
- Worked in Colombia to gain international experience.
PERSONAL ASSISTANT
REFRICOM
09.2019 - 08.2021
- Managed incoming calls and emails while prioritizing executive schedule.
- Coordinated executive calendar and scheduled appointments to optimize time management.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Managed office supplies inventory and placed orders.
- Supported project initiatives in Peru to facilitate successful outcomes.
Education
High School Diploma -
LICEO EGIDIO MONTESINOS
Carora, Venezuela01-2013
Master of Arts - Marriage And Family Therapy
Toccoa Falls University
Toccoa Falls, GA08-2026
MAJOR IN PSYCHOLOGY
COLLEGE OF PSYCHOLOGY
Cabudare, LARA, VenezuelaCPR/BLS And First Aid Course
American Health Care Academy
USAPharmacy Assistant
Fe Y Alegria
Carora, VenezuelaSkills
- Staff training
- Performance evaluation
- Food safety standards
- Effective communication
- Team leadership
- Conflict resolution
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- ServSafe Certification
Timeline
Server/Bartender
La Parrilla Mexican Restaurant
05.2026 - Current
Service Manager
La Parrilla Mexican Restaurant
09.2025 - 09.2026
Server/Bartender
La Parrilla Mexican Restaurant
01.2024 - 08.2025
BABYSITTER
Private
09.2022 - 08.2023
STAFF MEMBER
PUEBLOS MEXICAN COUSINE
05.2022 - 01.2024
CAREGIVER
CAREGIVER SERVICE INC
09.2021 - 02.2022
PERSONAL ASSISTANT
REFRICOM
09.2019 - 08.2021
High School Diploma -
LICEO EGIDIO MONTESINOS
Master of Arts - Marriage And Family Therapy
Toccoa Falls University
MAJOR IN PSYCHOLOGY
COLLEGE OF PSYCHOLOGY
CPR/BLS And First Aid Course
American Health Care Academy
Pharmacy Assistant
Fe Y Alegria