Joselyn Mendoza

Responsible for driving sales, managing team member performance, and overseeing daily store operations. Key duties include training associates, achieving sales targets, managing visual merchandising, and assisting with customer service.

• Mentored team members, enhancing skills and fostering professional development.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Coached team members in techniques necessary to complete job tasks.

La Familia Auto Insurance is an agency that helps customers find the best and most affordable insurance rates in the market.

• Processed client applications and claims with accuracy, maintaining compliance with company policies and industry regulations.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• Conducted follow-up communications with clients to ensure continued satisfaction and retention of policies.

A crew member will be expected to provide customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas. Apart from those it is also expected to use teamwork, stock inventory, and operate the equipment.

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated kitchen equipment, adhering to safety and sanitation standards for food preparation.
• Trained new crew members on operational procedures and best practices for service excellence.

Provides premium food services, hospitality, and lounge management for major airlines and airport lounges.

• Maintained cleanliness and organization of lounge areas to enhance guest experience.
• Monitored inventory levels, ensuring timely restocking of supplies and amenities.
• Collaborated with team members to streamline operations and improve service efficiency.

Online order fillers have the opportunity to shop for customers. Order fillers and delivery associates also get to dispense orders to customers and engage them in conversation throughout the dispensing process. There are times when you have to juggle shopping for online customers while stopping to help in store customers.

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.