Jose M Garza
San Juan
Summary
Youth Care Worker at Upbring (Grace House) in McAllen, Texas (start date 8-18-2025 to present). I am currently a youth care worker where I am assisting the children, fellow staff, and supervisors in the shelter facility during 3rd shift.
Overview
29
29
years of professional experience
Work History
Security Monitor
Southwest Key Programs
11.2021 - 03.2025
- Work with the Security Monitor team ensuring for a safe and secure facility for the children and the staff present. This is done by camera surveillance and random to scheduled walkthroughs inside and outside facility perimeter. Also assist in the screening of all SWK employees and approved vendors prior to entry to shelter facility.
Youth Care Worker
Southwest Key Programs
03.2020 - 11.2021
- Dedicated to serving the children at shelter facility in Weslaco Texas. I provided for the children staying on task with daily program schedule consisting of education, recreation, leisure time and meal times including snack times. Also participated in children activities providing normalcy for the children at the shelter facility.
Substitute Teacher
Region One
02.2019 - 02.2020
- Worked as a Substitute Teacher through the guidance of Region One. I was assigned to different schools both public and charter schools in the Hidalgo County areas and districts. I worked with grade levels Middle and High school level children during my time as a substitute teacher.
Correctional Officer/Sergeant/Lieutenant
Hidalgo County Sheriff's Department
10.1995 - 11.2005
- Supervised daily operations and ensured adherence to safety protocols within correctional facility.
- Trained and mentored junior staff in effective inmate management techniques and conflict resolution strategies.
- Conducted inmate assessments to identify behavioral issues, developing intervention strategies as needed.
- Developed and implemented training programs to enhance officer performance and operational efficiency.
Education
Graduate - History, Political Science
The University of Texas Pan American
12-2008
Skills
- Leadership Skills
- Adaptability
- Computer Skills
- Customer Service
- Fast Learner
- Good team player
Timeline
Security Monitor
Southwest Key Programs
11.2021 - 03.2025
Youth Care Worker
Southwest Key Programs
03.2020 - 11.2021
Substitute Teacher
Region One
02.2019 - 02.2020
Correctional Officer/Sergeant/Lieutenant
Hidalgo County Sheriff's Department
10.1995 - 11.2005
Graduate - History, Political Science
The University of Texas Pan American