Jose M. Perez
Miami,FL
Summary
Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Always thinking twenty steps and prioritize a safe environment for both the client and employees. Ready to bring expertise to a company needing a hands-on, knowledgeable, and resourceful leader who is willing to learn more and put in the work.
Overview
4
4
years of professional experience
Work History
Director of Sales
Aver Productions
11.2024 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Implemented marketing strategies to further enhance engagement on social media platforms
Client Relations Manager
Aver Productions
08.2023 - 11.2024
- Facilitated open lines of communication between clients and internal departments, effectively addressing any concerns or issues that arose.
- Oversaw a diverse portfolio of clients, ensuring that each account received personalized attention and care tailored to their unique needs and expectations.
- Streamlined internal processes to improve efficiency, resulting in faster response times to client inquiries.
- Managed multiple simultaneous projects while maintaining focus on achieving desired outcomes for each individual client relationship.
- Managed the expectations of each client to ensure a successful event
- Managed all of the sub rentals for events when equipment inventory was low
- Managed all of the event logistics out of the state
Production Manager
Breakwater Hospitality
09.2022 - 08.2023
- Currently manage all activations at Wharf Miami, Wharf Fort Lauderdale, Carousel Club, and John Martins.
- I procure all of our events when needed.
- Manage teams of 30+ people.
- Experience in festival procurement and activation (Hyrox and John Martins festival).
- Experience in budgeting and properly.
- Estimated labor requirements to support anticipated workload.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Highly efficient in problem solving.
Production Supervisor
The Wharf
08.2021 - 09.2022
- Resolved issues quickly to maintain productivity goals.
- Managed teams of 20+ people, overseeing activations and meeting all deadlines.
- Managed and maintained inventory
Production Coordinator
The Wharf Miami
01.2021 - 08.2021
- Liaised with production manager, suppliers and vendors to support production needs.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Collaborated with production team to support effective resource allocation.
- Coordinated with production team to support productivity targets and deadline management.
Patient Transporter
Mercy Hospital
08.2020 - 01.2021
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
- Provided transportation services for all kinds of patients in a hospital environment using appropriate equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
Education
High School Diploma -
St. Brendan High School
Miami, FL05.2020
Skills
- Complaint resolution
- Good listening skills
- Sorting and labeling
- Communications
- Project organization
- Customer service
- Conversational in Greek and Italian
- Warehousing functions
- Stocking and replenishing
- First Aid/CPR
- Organization
- Problem resolution
- Fluent speaking and writing English and Spanish
Timeline
Director of Sales
Aver Productions
11.2024 - Current
Client Relations Manager
Aver Productions
08.2023 - 11.2024
Production Manager
Breakwater Hospitality
09.2022 - 08.2023
Production Supervisor
The Wharf
08.2021 - 09.2022
Production Coordinator
The Wharf Miami
01.2021 - 08.2021
Patient Transporter
Mercy Hospital
08.2020 - 01.2021
High School Diploma -
St. Brendan High School
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