Jose M. Santana Pino
Kearny,NJ
Summary
Results-driven Psychology graduate with 4 years of experience in team leadership and crisis intervention. Skilled in conflict resolution and performance coaching, ensuring regulatory compliance. Experienced in behavioral observation and client advocacy, conducting sensitive interviews to support effective case management while aligning psychological needs with organizational goals.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Paralegal
Angel Alvarez's Signature
Newark, New Jersey
12.2024 - Current
- Drafted and organized legal documents for client review and filing.
- Conducted legal research to support case preparation and documentation.
- Assisted attorneys in case management and trial preparation tasks.
- Managed client communications, ensuring timely responses and updates.
- Provided administrative support such as answering phones or scheduling appointments.
Lead Teacher
Take My Hand
Fort Lee, New Jersey
12.2023 - 12.2024
- Cultivated a positive classroom culture, boosting student participation and promoting a supportive learning atmosphere.
- Executed assessment strategies to track student progress and deliver targeted feedback, informing instructional adjustments.
- Designed lesson plans aligned with curriculum standards, enhancing student engagement and meeting diverse learning needs.
- Organized educational activities that promoted social skills and teamwork among students.
Process Assistant
Amazon
Elizabeth, New Jersey
08.2019 - 12.2022
- Monitored process performance to ensure compliance with established standards.
- Coordinated daily operational tasks to ensure efficient workflow.
- Assisted in training new team members on best practices and procedures.
- Provided support to team members in resolving process-related issues.
- Monitored inventory levels and communicated needs to relevant departments.
Education
Bachelor of Arts - Mental Health Counseling
Kean University
Union, NJ05-2028
Bachelor of Arts - Psychology
New Jersey City University
Jersey City, NJ05-2026
Skills
- Case management
- Client communication
- Project management
- HR processes
- HRIS software
- Lesson planning
- Educational assessment
- Team collaboration
Languages
Spanish
Full Professional
Certification
- Information Privacy Security (IPS)
(Curriculum Group) Clinicians - Physical Science Responsible
Conduct of Research - Social & Behavioral Research -
Basic/Refresher - Good Clinical Practice (U.S. FDA
Focus)
Timeline
Paralegal
Angel Alvarez's Signature
12.2024 - Current
Lead Teacher
Take My Hand
12.2023 - 12.2024
Process Assistant
Amazon
08.2019 - 12.2022
Bachelor of Arts - Mental Health Counseling
Kean University
Bachelor of Arts - Psychology
New Jersey City University