Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose M. Soto

Staten Island,NY

Summary

Highly analytical and creative in the different jobs. Responsible for identifying, analyzing and resolving difficult or complex issues. Devised innovative solutions with outside-the-box thinking. Used unique strategies to foster organizational growth.

Overview

12
12
years of professional experience

Work History

Problem Solver

Amazon Warehouse
02.2021 - Current
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Classified items in flow chain when they show damage or need modifications in their respective data in system.
  • Researched and extracted data to complete tasks.
  • Supported and developed processes and systems to facilitate quick responses to customers.

Assistant Manager

Quique Dacosta & CO
06.2018 - 02.2021
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Managed team of up to [Number] restaurant staff, maintaining exceptional customer service and quality standards.
  • Conducted regular meetings with staff to discuss performance and address any issues.

Frigate Lieutenant Second Commander of the Coast G

Venezuelan Coast Guard
03.2014 - 10.2016
  • Guarantee compliance of the Constitution, laws and regulations in maritime spaces and borders.
  • Staff leader.
  • Conducted personal, property, and event surveillance.
  • Execute and control the safeguarding activities in the sea that surrounds the Island.
  • Fight against illicit trafficking and drugs.

Commander of the Training Course for Assimilated

Venezuelan Navy
10.2013 - 02.2014


  • I trained a total of 80 professionals from different areas such as: Doctors, Lawyers, Engineers, Journalists, Social communicators, Administrators, Nurses, etc. Through physical, psychological, mental training and Naval-Military training. to graduate as Navy Officers.
  • Staff leader.

Sublieutenant

Venezuelan Navy
06.2011 - 10.2013
  • Provided professional services and support in a dynamic work environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Developed strong communication and organizational skills through working on group projects.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Led the armament area in the maintenance of all the equipment and weapons of the ship.
  • Deck Watch Officer at Sea, Small Craft Operator and Law Enforcement Boarding Officer.

Education

Bachelor of Science - Naval Military

Military Academy of The Venezuelan Navy
Catia La Mar, Venezuela
06.2011

Skills

  • Calm and Professional Under Pressure
  • Operational Efficiency
  • Policy and Procedure Adherence
  • Performance Goals
  • Professional Relationships
  • Team Goals

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Problem Solver

Amazon Warehouse
02.2021 - Current

Assistant Manager

Quique Dacosta & CO
06.2018 - 02.2021

Frigate Lieutenant Second Commander of the Coast G

Venezuelan Coast Guard
03.2014 - 10.2016

Commander of the Training Course for Assimilated

Venezuelan Navy
10.2013 - 02.2014

Sublieutenant

Venezuelan Navy
06.2011 - 10.2013

Bachelor of Science - Naval Military

Military Academy of The Venezuelan Navy

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Jose M. Soto