Detail-oriented technician versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
Pepboys Parts And Auto
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Master Automotive Technician
Pepboys Parts And Auto
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
Collaborated with other technicians for efficient problem-solving in challenging repair situations.
HVAC Technician
Golden Bridge
Los Angeles, CA
01.2020 - Current
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.