Jose Miguel Perez
Escondido,CA
Overview
3
3
years of professional experience
Work History
Assistant Manager
Sherwin Williams
2025.01 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
Store Associate
Sherwin Williams
2023.09 - 2025.01
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Cold call customers, offered special discounts for their next order and any assistance they may need for their next job .
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Retail Store Manager
T-Mobile
2022.09 - 2023.04
- Managed store and daily cash deposits
- Managed the scheduling, recruiting, hiring and training of new store employees
- Supervised employees to maintain goals to meet corporate objectives
- Managed staff activities
- Managed nightly sales totals
- Manage inventory that comes in and out
- Worked in a fast paced environment in between the sales floor and back room operations
- Helping my reps close a sale and make sure customers needs are met.
Sales Asst. Manager
T-Mobile
2022.03 - 2022.09
- As a Retail Assistant Manager, I spend my day being on the floor with my reps and coaching and guiding them through any sale
- I answer any questions they have or that customers have
- I also do my own sales and always provide our customers with the best service, phones and promos
- I make sure our posters, demo phones and promos are up to date for our customers that walk in
- As an Assistant Manager, I also do inventory, I count and receive any inventory we get
- Most of the time when we get busy, I have to multitask and help my customers but also attend other customers and greet them incase they have a quick question
- Lastly, I have experience with Netsuite since that's where we track our sales for T-Mobile.
Education
High school diploma -
Escondido High School
06.2020
Skills
- Sales Management (3 year)
- Business Development
- Cold Calling
- Management
- Negotiation
- Pricing
- Assistant Manager Experience
- Retail Management
- Product Demos
- Merchandising
- Sales
- Store Management Experience
- Account Management
- Upselling
- Product Development
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Sherwin Williams
2025.01 - Current
Store Associate
Sherwin Williams
2023.09 - 2025.01
Retail Store Manager
T-Mobile
2022.09 - 2023.04
Sales Asst. Manager
T-Mobile
2022.03 - 2022.09
High school diploma -
Escondido High School