Joseph Abrego
Orange,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Guest Talent Coordinator/Program Facilitator
Disneyland Resort
01.2024 - Current
- Enhanced guest experience by efficiently coordinating talent arrivals and departures.
- Streamlined communication between talent and production team for smooth show execution.
- Managed guest logistics, including travel arrangements and accommodations, resulting in seamless appearances on the show.
- Developed strong relationships with talent representatives to ensure repeat bookings and positive experiences.
- Facilitated prompt resolution of any issues or concerns raised by guests or their representatives during their visit.
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Delivered clear and concise program modules, ensuring participants grasped key concepts effectively.
- Promoted a positive learning environment by maintaining an organized and well-structured session space for all attendees.
- Led stimulating group discussions to encourage deeper understanding of program topics and foster critical thinking skills.
Drag Performer/ Entertainer
Independent Contractor
11.2017 - Current
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Collaborated with directors to develop compelling character portrayals, resulting in memorable performances.
- Mastered diverse roles across various genres, showcasing versatility and adaptability as a performer.
- Established rapport with fellow cast members, fostering a supportive and collaborative work environment.
- Developed and launched business entity to support the volume and consistency of bookings.
Actor
Independent Contrator
06.2016 - 06.2022
- Performed in various productions at regional houses around Southern California including: South Coast Repertory, McCoy Rigby Entertainment, and Music Theater West.
- Guest starred on sets for HBO Max and SONY.
Server
Darden Restaurants, Olive Garden
09.2018 - 03.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Starbucks
05.2013 - 09.2018
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
Bachelor of Fine Arts - Theater
University of California, Irvine
Irvine, CA06.2016
Skills
- Detail Oriented
- Exceptional communication
- Guest Relations
- Strong networking
- Effective Time Management
- Cross-cultural sensitivity
- Diversity and Inclusion
- Organizational Skills
- Problem-solving abilities
- Interpersonal Skills
Timeline
Guest Talent Coordinator/Program Facilitator
Disneyland Resort
01.2024 - Current
Server
Darden Restaurants, Olive Garden
09.2018 - 03.2021
Drag Performer/ Entertainer
Independent Contractor
11.2017 - Current
Actor
Independent Contrator
06.2016 - 06.2022
Barista
Starbucks
05.2013 - 09.2018
Bachelor of Fine Arts - Theater
University of California, Irvine