Joseph Adams
Buford,GA
Summary
Results-driven professional specializing in account management and relationship building within the hospitality and sales sectors. Demonstrated ability to exceed revenue targets while ensuring exceptional customer service delivery and fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
General Manager
Bahama Bucks
Cumming, GA
01.2025 - Current
- Managed daily operations to ensure seamless service delivery and customer satisfaction.
- Implemented inventory management systems to streamline stock control processes.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Trained and supervised staff, fostering a collaborative team environment.
- Developed and implemented strategies to increase sales and profitability.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Bartender Shift Manager
St. Ives Country Club
Johns Creek, GA
01.2024 - 05.2025
- Supervised bartending staff to ensure exceptional customer service and drink quality
- Trained new bartenders on beverage preparation techniques and club policies to enhance team performance.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Built strong rapport with members to create a welcoming & professional environment
Sales Representative
Spectra Pest Control
Huntsville, AL
02.2023 - 01.2024
- Developed and maintained strong customer relationships to drive repeat business.
- Conducted thorough property inspections to identify pest issues and recommend effective solutions.
- Utilized CRM software to track sales activities and manage customer interactions efficiently.
- Collaborated with technicians to ensure seamless service delivery and customer satisfaction.
- Expanded customer base through cold calling, networking, and relationship building.
- Grew territory by 45% by opening new accounts & expanding services within existing customers
Inside Sale Representative
Jones Medical Supply
Troy, Al.
08.2022 - 12.2022
- Developed strong relationships with healthcare providers to understand their supply needs.
- Utilized CRM software to track sales activities and manage customer accounts effectively.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Made outbound calls daily to generate sales
Education
Bachelor of Science - Marketing
Troy University
Troy, AL12.2022
Skills
- Leadership and team building
- Conflict resolution
- Coachability
- Relationship building
- Cold calling/Prospecting
- Objection Management
- Lead generation
Timeline
General Manager
Bahama Bucks
01.2025 - Current
Bartender Shift Manager
St. Ives Country Club
01.2024 - 05.2025
Sales Representative
Spectra Pest Control
02.2023 - 01.2024
Inside Sale Representative
Jones Medical Supply
08.2022 - 12.2022
Bachelor of Science - Marketing
Troy University