Joseph Albunia

• Manage daily activities of a business generating over 1 million dollars in annual revenue.

• Contributed to onboarding and development of new team members.

• Supervise daily activities of 10 staff members.

• Managed the execution of weekly payroll.

• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Successfully managed budgets and allocated resources to maximize productivity and profitability.

•Contributed to the growth of customer base using online networks.

• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Showed apartments to potential tenants and answered questions regarding community.