Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Allan

Chicago,IL

Summary

I am a very motivated employee who demonstrates a high level of ownership and initiative. Experience managing staff and day-to-day operations. Great interpersonal and multitasking skills honed in a fast-paced customer-focused environment. Possesses exceptional work ethic and desire to go above and beyond to exceed company expectations. Focused on building productive working relationships that thrive in successful fast-paced, deadline-driven environments. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience

Work History

Bartender

Costera Cocina Tulum
Chicago, IL
09.2023 - Current
  • Worked with the development team to design the bar to ensure a smooth transition from concept to production-ready assets.
  • Developed and implemented training programs for new hires and existing employees.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Maintained extensive knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Bartender

Hampton Social
Burr Ridge, IL
08.2022 - 08.2024
  • Developed and implemented training programs for new hires and existing employees.
  • Accommodated bar package for private events from start to finish, including cocktail selection, inventory selection, decor, and entertainment.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Displayed and retained extensive knowledge of liquors, wines, and entrees.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Balanced daily registers and generated sales reports for management.
  • Organized and coordinated events from start to finish, including venue selection, catering, decor, entertainment and transportation.

Bartender

Blackstone
Iowa City, IA
08.2021 - 08.2022
  • Operated service well and made a wide variety of cocktails, Martinis, Wine, and Beer upon order with extensive recipes and preparation standards.
  • Guided guests to drinks with recommendations from favorite spirits.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared new garnishes, juices and other perishables daily.

Operations Manager

Mosleys Barbeque and Provisions
North Liberty, IA
09.2018 - 07.2021
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Contacted job applicants to inform of application status.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.

Education

Bachelor of Arts - Psychology

University of Iowa
Iowa City, IA
05.2022

Skills

  • Employee Development
  • Goal Setting
  • Multitasking and Prioritization
  • Teamwork and Professionalism
  • Interpersonal Relations
  • Team Leadership
  • Bar Operations and Logistics
  • Customer Service
  • Time Management
  • Complex Problem Solving
  • Good Judgment
  • Analyzing and Synthesizing Data
  • Quantitative and Qualitative Analysis
  • Analytical Thinking
  • Research Project Design
  • Strategic Planning
  • Excellent Communication

Timeline

Bartender

Costera Cocina Tulum
09.2023 - Current

Bartender

Hampton Social
08.2022 - 08.2024

Bartender

Blackstone
08.2021 - 08.2022

Operations Manager

Mosleys Barbeque and Provisions
09.2018 - 07.2021

Bachelor of Arts - Psychology

University of Iowa

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