Joseph Alvarez Ruiz

Detail-oriented Computer Science graduate with proven experience in client intake, case management, and administrative operations. Strong background in confidential record maintenance, client communication, and staff coordination with exceptional organizational skills and accuracy in data management. Bilingual professional eager to apply analytical skills and administrative expertise to support FMS program operations and ensure compliant, client-centered service delivery.

• Proven track record in conducting structured interviews and managing intake processes
• Experience maintaining confidential records and ensuring compliance with operational procedures
• Demonstrated ability to communicate effectively with diverse client populations and management teams

• Bilingual proficiency in English and Spanish to serve diverse client populations
• Experience coordinating between multiple stakeholders, including management teams and external partners
• Strong phone communication skills with ability to conduct professional service calls and updates
• Highly organized with exceptional attention to detail and confidentiality protocols
• Self-motivated and energetic with excellent time management and adaptability skills
• Compassionate approach to client services with strong problem-solving capabilities
• Quick learner with proven ability to master new systems and procedures efficiently