Joseph Andrade
Queens,NY
Summary
With over 10 years of experience in the high-end restaurant industry, this individual brings a wealth of expertise. Having worked at Michelin-starred establishments, they have honed their skills in delivering exceptional service that consistently exceeds expectations. Their commitment to providing efficient and top-quality service has resulted in countless satisfied guests throughout their career. Collaborating with people is something they genuinely enjoy, and their punctuality and strong personal management skills ensure smooth operations in any work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Captain Waiter
César
01.2025 - Current
Assistant General Manager
Crew, Pilot
03.2024 - 11.2024
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Resolved problems promptly to elevate customer approval.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Captain Waiter
Gabriel Kreuther
10.2023 - 02.2024
- Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
- Showed high-level understanding of fine dining standards and practices.
- Completed restaurant opening and closing functions that included POS report generation.
Manager
Wallsé Next Door
05.2023 - 10.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Captain Waiter | Sommelier | Manager
Wallsé
10.2020 - 10.2023
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Showed high-level understanding of fine dining standards and practices.
- Designed overall floorplans and coordinated modifications for events and special reservations.
Captain Waiter
The Mark By Jean Georges
03.2018 - 03.2020
Server
RedFarm UWS
08.2013 - 01.2015
Captain Waiter
Park Avenue Restaurant
01.2009 - 01.2013
Skills
- Strategic planning skill
- Training and development background
- Business operations background
- Team leadership strength
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Certificate of Fitness, FDNY Foundation
Food Handlers Certificate, City of New York DOH
TIPS, NY ATAP Certificate
Timeline
Captain Waiter
César
01.2025 - Current
Assistant General Manager
Crew, Pilot
03.2024 - 11.2024
Captain Waiter
Gabriel Kreuther
10.2023 - 02.2024
Manager
Wallsé Next Door
05.2023 - 10.2023
Captain Waiter | Sommelier | Manager
Wallsé
10.2020 - 10.2023
Captain Waiter
The Mark By Jean Georges
03.2018 - 03.2020
Server
RedFarm UWS
08.2013 - 01.2015
Captain Waiter
Park Avenue Restaurant
01.2009 - 01.2013
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