Joseph Antonucci
Santa Barbara,CA
Summary
- Dynamic manager with a proven track record at National Auto Body & Paint, excelling in team leadership and customer service. Enhanced operational efficiency through effective budget control and staff training, achieving significant improvements in performance and customer satisfaction. Skilled in conflict resolution and fostering strong relationships with clients and suppliers.
- Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
15
15
years of professional experience
Work History
Manager
National Auto Body & Paint
Goleta, CA
01.2018 - 06.2026
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Scheduling Coordinator
Vina Robles Wineries
Paso Robles, CA
02.2017 - 12.2017
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Production Manager
Freelance
Los Angeles, CA
05.2011 - 12.2016
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
No Degree - Film And Video Production
Santa Barbara City College
Santa Barbara, CA01-2014
Skills
- Service excellence
- Team management
- Effective time management
- Strategic decision-making
- Employee supervision
- Team development
- Task delegation
- Schedule preparation
- Financial oversight
- Expense tracking
- Project management
- Project planning
- Performance management
- Accounts payable
- Payroll management
- Cash flow analysis
- Skilled in QuickBooks Online accounting
Timeline
Manager
National Auto Body & Paint
01.2018 - 06.2026
Scheduling Coordinator
Vina Robles Wineries
02.2017 - 12.2017
Production Manager
Freelance
05.2011 - 12.2016
No Degree - Film And Video Production
Santa Barbara City College