Joseph Arias
Brooklyn,NY
Summary
Customer service professional experienced in restaurant settings with an extensive track record of delivering positive results for previous companies of employment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Trainer
Gotan
Tribeca
09.2025 - Current
- Maintained positive and elevated experience for tribeca regulars
- Enforced above and beyond customer service as well as assisting barista
- Helped maintain a renowned reputation within the neighborhood.
Independent
Private Guitar Tutor
Brooklyn
09.2022 - 11.2025
- Developed personalized guitar lessons to students of various skills.
- Learned to adapt to teaching methods to match individual learning styles.
- Managed lesson scheduling, payments, and cancellations effectively.
Barista/Shift Supervisor
Magnolia Bakery
Hudson Yards
05.2023 - 08.2025
- Learned recipes and worked with popular baked goods to ensure top quality.
- Developed skills as a barista to become well versed in coffee and espresso art.
- Trusted on counter service to greet guests and ensure the product was sold.
Locker Associate
Whole Foods
Lower East Side
05.2022 - 09.2022
- Managed Amazon Locker inventory, retrieval of customer orders.
- Organized packages by route, size, and destination for easier pickup.
- Resolved daily delivery and locker access issues to maintain customer satisfaction.
Skills
- Inventor Management programs
- Microsoft Office
- Cash Handling
- Customer service
- Food handling
- Bakery prep
Certification
CTE Program Film Completion, NY, 06/20
Timeline
Server/Trainer
Gotan
09.2025 - Current
Barista/Shift Supervisor
Magnolia Bakery
05.2023 - 08.2025
Independent
Private Guitar Tutor
09.2022 - 11.2025
Locker Associate
Whole Foods
05.2022 - 09.2022