Joseph A Sadler
DEVINE,TX
Summary
Motivated Customer Account Executive offering ten years of experience in acquiring new customers and building retention. Knowledgeable about industry standards and companies. Excellent attention to detail with persuasive communication style.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Account Executive
Texas Irrigation Supply
09.2019 - Current
- Evaluated customers' potential needs to make appropriate recommendations.
- Built rapport with customers and maintained loyalty by providing fast, knowledgeable service.
- Trained clients on product features and updates to secure buy-in.
- Leveraged knowledge of company services, familiarity with industry competitors and persuasive communication style to prevent customers from ending or downgrading services.
Project Services
SiteOne Landscape Supply Inc.
07.2014 - 09.2019
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
Maintenance Inspector
TXDOT
08.2012 - 07.2014
- Made and submitted reports detailing finding and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Completed inspections of current construction, refurbishment and repair projects.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
Education
Bachelor of Science - Kinesiology
Sul Ross State University
Alpine, TXBachelor of Arts - Interdisciplinary Studies
The University of Texas At San Antonio
San Antonio, TX08.2001
Associate of Arts - History
Palo Alto College
San Antonio, TX05.1999
Skills
- Interpersonal and Written Communication
- Service Promotions
- Persuasive Selling
- Sales Leadership
- Effective Customer Communication
- Product and Service Expertise
- Territory Management
- Cold Calling
- Customer Acquisition and Retention
- Selling Skills
- Persuasive Communication Style
- Product Promotion
Certification
- Licensed Irrigator
- Backflow Prevention Assembly Tester
Timeline
Customer Account Executive
Texas Irrigation Supply
09.2019 - Current
Project Services
SiteOne Landscape Supply Inc.
07.2014 - 09.2019
Maintenance Inspector
TXDOT
08.2012 - 07.2014
Bachelor of Science - Kinesiology
Sul Ross State University
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At San Antonio
Associate of Arts - History
Palo Alto College
- Licensed Irrigator
- Backflow Prevention Assembly Tester
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