- Cooking
- Gym Workouts
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy cooking for friends and family gatherings
- Reading
Joseph Avila
League City,TX
Summary
Dynamic Access Control Manager with a proven track record at Cannon, excelling in customer service and team leadership. Spearheaded innovative strategies that boosted client satisfaction and revenue growth. Expert in project management and conflict resolution, fostering strong relationships and driving operational improvements through effective communication and decision-making.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Access Control Manager
Cannon
11.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Analyzed market trends and provided actionable insights to inform business strategies and decision-making.
- Collaborated with clients to design customized solutions that address specific challenges, driving measurable improvements in operations.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Currently oversee 21 sites for schedules, Access granting/restricting, and audits
IT Manager
Cannon
08.2015 - Current
- Led IT infrastructure projects, enhancing system performance and reliability across operations.
- Managed cross-functional teams to implement strategic technology initiatives, aligning with business objectives.
- Developed and enforced IT policies and procedures, ensuring compliance with industry standards and regulations.
- Oversaw budget management for IT expenditures, optimizing resource allocation to support organizational goals.
- Implemented cybersecurity measures, protecting sensitive data from potential threats and vulnerabilities.
- Evaluated emerging technologies, recommending solutions that drive innovation and enhance operational efficiency.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Interacted and negotiated with vendors, and contractors to secure products and services.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Oversaw IT department operations and training.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
Education
High School Diploma -
Clear Creek Highschool
League City, TX05.2009
ITSA And Network Engineering - Information Technology
My Computer Career
Sugar Land, TX06.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Communication
- Complex Problem-solving
- Staff management
- Task delegation
- Relationship building
- Project management
- Project planning
- Sales techniques
- Conflict resolution
- Sales management
- Expectation setting
- Work prioritization
- Coaching and mentoring
Interests
Timeline
Access Control Manager
Cannon
11.2021 - Current
IT Manager
Cannon
08.2015 - Current
High School Diploma -
Clear Creek Highschool
ITSA And Network Engineering - Information Technology
My Computer Career