Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Met or exceeded all goals and key performance indicators (KPIs).
Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
Led sales team to consistently deliver customer service, generating maximum sales potential.
Professional Chauffeur
Best-VIP Chauffeured
Santa Ana, CA
07.2014 - 12.2020
Provided door-to-door transportation services for clients.
Scheduled daily routes to ensure timely arrival at destinations.
Responded promptly to customer requests or complaints in a courteous manner.
Managed unexpected emergencies and route changes with calm and professionalism.
Received belongings from passengers and safely and securely stowed items and luggage.
Sales Manager
TransFirst Merchant Services
Cypress, CA
01.2009 - 06.2014
Performed sales consultations and educated clients on products and services.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Used change methodologies to increase sales and led projects for increased productivity.
Prospected for new business using databases and other strategies to generate sales.
Established relationships with key clients, while maintaining existing customer base.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Education
Some College (No Degree) - Business And Advertising
GoldenWest College
Westminster, CA
Skills
Territory Expansion
Referral Generation
Account Development
Pipeline Management
Product Knowledge
Cold Calling Abilities
Sales Planning
POS System Operation
Customer Service
Sales Strategy
Timeline
Senior Sales Associate
Ashley Furniture Homestore
01.2021 - 11.2023
Professional Chauffeur
Best-VIP Chauffeured
07.2014 - 12.2020
Sales Manager
TransFirst Merchant Services
01.2009 - 06.2014
Some College (No Degree) - Business And Advertising