Joseph Barra
Fishkill
Summary
Dedicated customer service professional with proven ability to deliver exceptional support and resolve inquiries efficiently. Expertise in prioritizing tasks and managing high-pressure situations to ensure customer satisfaction. Quick learner adept at adapting to new environments and acquiring knowledge swiftly. Committed to continuous improvement and effective change management.
Overview
16
16
years of professional experience
Work History
Brand Ambassador
Assist Marketing
01.2017 - Current
- Served as host and presenter for Samsung Galaxy ILP events.
- Managed multiple events, ensuring flawless execution and guest satisfaction.
- Demonstrated ability to thrive in high-stress environments with composure.
- Maintained peak performance standards at every event.
Bartender/ Bar Manager Marketing Assistant
Noor
Burbank
01.2017 - 01.2022
- Managed field events, overseeing equipment rental, storage, and transportation of sound and video systems.
- Supervised event staff to ensure smooth operations during high-demand situations.
- Served customers in demanding environments while maintaining a friendly, positive demeanor.
- Calculated and distributed tips accurately at the end of each event.
- Deescalated difficult customer issues with professionalism and courtesy.
Front Desk Associate
Golds Gym
Fishkill
01.2010 - 01.2013
- Provided friendly assistance to customers by addressing inquiries effectively.
- Managed gym membership sales and conducted facility tours for prospective clients.
- Facilitated guest check-ins at the gym to ensure a smooth process.
- Executed opening and closing procedures for the facility, ensuring security and organization.
Northeast territory Manager
Allmax Supplements
- Actively manage over 80 accounts in the north east
- Sell and distribute supplements
- Always available to fulfill my accounts needs
- Expand business by selling to new Gyms/ Supplement shops
- Product Demo at various events
- Travel to various meetings to expand the business
Education
B.F.A. - Film Making
New York Film Academy
New York, NY01.2017
A.A. - Communicatons
Dutchess Community College
Poughkeepsie, NY01.2013
Skills
- Effective communication
- Organizational skills
- Dependability
- Project management
- Event coordination
- Performance under pressure
- Computer proficiency
- Microsoft Office expertise
- Rapid program adaptation
References
Available Upon Request
Timeline
Brand Ambassador
Assist Marketing
01.2017 - Current
Bartender/ Bar Manager Marketing Assistant
Noor
01.2017 - 01.2022
Front Desk Associate
Golds Gym
01.2010 - 01.2013
Northeast territory Manager
Allmax Supplements
B.F.A. - Film Making
New York Film Academy
A.A. - Communicatons
Dutchess Community College