Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joseph Basil

San Diego,CA

Summary

My name is Joseph Basil. I'm seeking a position in a moderate-to-fast paced work environment in which I can excel using my adaptable customer service and leadership skills. My preference regarding "pace" is based in my experiences as a student, athlete, Boy Scout, and In-N-Out Associate: I enjoy working, doing well and teamwork.

My first and longest work experience was at In-N-Out Burgers in Mira Mesa, San Diego. Like all employees, I started at the bottom, and i have served in every capacity at the store, from prep chef, cashier, drive-thru window, fry cook, grill, and in the pre-operation cleaning team - all of which were the function of a culture of customer service and team excellence. In 4 1/2 years, I received numerous local and regional awards for customer service, and "my" store was regularly recognized for performance success I had a direct impact with.

My most recent work and current work experience has been as a partner at the Starbucks Coffee Company located in Solana Beach, San Diego. There I am learning the art of coffee and the skills required to excel in that field.

Certainly, an element of my work ethic and leadership skills comes from my training and experience as a Boy Scout, and I am an Eagle Scout (2018) from Mira Mesa's Troop 474. As a Scout, I learned from more experienced Scouts and developed into an instructor, held leadership ranks including as the elected senior scout (Senior Patrol Leader) of the entire Troop and was privileged to work with other young men to learn and teach new skills, and to set and achieve both personal and team goals. Of course, I possess skills which may not be required "at work", but serve well in life: I can build a shelter in the rain, select the right knot to belay when rock-climbing, catch and prepare a trout from an alpine lake, set a tent and sink an axe, arrow or bullet in a target from a challenging distance. With fun, adventure and challenge come opportunities to communicate, learn and form relationships on a personal and organizational level. Scouts certainly provided me with those benefits.

I am a hard-worker, and I learn quickly - particularly with motivated instructors. I excel during "the rush", and I enjoy the opportunity to provide competent, courteous customer service. I look forward to showing you these things.

Overview

9
9
years of professional experience

Work History

Barista

Starbucks
San Diego, California
05.2025 - Current
  • Prepared and served high-quality beverages, ensuring customer satisfaction.
  • Operated espresso machines and brewing equipment with precision.
  • Guided customers in menu selection based on preferences, improving their overall experience.
  • Managed morning rush with calm, efficient customer service.
  • Maintained cleanliness and organization of workstations and customer areas to enhance customer experience.
  • Handled cash transactions and processed orders accurately at the register.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Provided training to new baristas on beverage preparation techniques.

Shift Leader

Sidecar Doughnuts & Coffee
San Diego, California
05.2024 - 08.2025
  • Supervised daily operations to ensure efficient service and high product quality.
  • Managed inventory levels and restocked supplies to meet customer demand.
  • Trained new team members on customer service and operational procedures.
  • Resolved customer inquiries and complaints using effective communication skills.
  • Maintained cleanliness and organization in workspace to ensure safety compliance.
  • Delegated tasks to employees while monitoring activities and task completion.
  • Operated fryer equipment to prepare fried foods, ensuring consistent quality and safety standards.
  • Decorated finished doughnuts with icing and toppings to enhance presentation.

Server/Cook

Kitakata Ramen Ban Nai
San Diego, California
05.2023 - 06.2024
  • Delivered excellent customer service in fast-paced ramen restaurant environment.
  • Processed food and drink orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Managed cash register, processing payments swiftly.
  • Demonstrated extensive menu knowledge to make informed recommendations.
  • Performed opening and closing tasks, including setup and restocking supplies.
  • Cooked multiple orders simultaneously while adhering to food safety guidelines.

Crew Member

Ballast Point
San Diego, California
02.2023 - 05.2023
  • Maintained cleanliness and organization in kitchen areas to promote efficiency.
  • Prepared and cooked diverse menu items daily, ensuring quality standards.
  • Collaborated with team members to facilitate smooth service operations.
  • Consistently followed food safety guidelines and sanitation practices.
  • Operated dishwashing machine to effectively clean and sanitize kitchen equipment.
  • Swept and mopped floors to uphold cleanliness in kitchen area.
  • Supplied clean dishes and utensils to staff as needed for service continuity.
  • Removed garbage and trash, adhering to health regulations for waste disposal.

Associate

In-N-Out Burger
San Diego, California
08.2017 - 02.2022
  • Delivered excellent customer service in fast-paced restaurant environment.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted team members with training new associates on procedures and policies.
  • Restocked supplies and ingredients to facilitate smooth operations during peak hours.
  • Resolved customer concerns promptly to uphold high satisfaction levels.
  • Collaborated with team members to enhance efficiency and service quality.
  • Prepared high-quality burgers using fresh ingredients and proper techniques.
  • Operated fryer equipment and monitored cooking times for consistent food quality.

Education

High School Diploma -

Mira Mesa Highschool
San Diego, CA
06-2018

Some College (No Degree) - Graphic Design

Mira Mar College
San Diego, CA

Some College (No Degree) - Sports Business Administration

Arizona State University
Tempe, AZ
06-2026

Skills

  • Customer service and support
  • Food safety standards
  • Inventory management
  • Cash handling
  • Performance improvement
  • Pressure management
  • Flexibility and multitasking
  • Time management
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Conflict resolution
  • Adaptability
  • Leadership skills
  • Creativity
  • Communication skills

Affiliations

  • Boy Scouts of America (2005-2020)
  • Cross Country Running (2014-2017)
  • Volleyball (2014-2018)
  • Avid Hiker, Backpacker, and Camper

Timeline

Barista

Starbucks
05.2025 - Current

Shift Leader

Sidecar Doughnuts & Coffee
05.2024 - 08.2025

Server/Cook

Kitakata Ramen Ban Nai
05.2023 - 06.2024

Crew Member

Ballast Point
02.2023 - 05.2023

Associate

In-N-Out Burger
08.2017 - 02.2022

High School Diploma -

Mira Mesa Highschool

Some College (No Degree) - Graphic Design

Mira Mar College

Some College (No Degree) - Sports Business Administration

Arizona State University
Joseph Basil