Joseph Bazzetta
Boulder,CO
Summary
Seeking an on-campus job that will work with my class schedule
Overview
3
3
years of professional experience
Work History
Customer Service Representative
WLR Automotive - Auto Spa Express
Bel Air, MD
01.2023 - 05.2026
- Provided overall customer service assistance for people accessing a car wash
- Resolved customer inquiries and concerns through effective communication.
- Processed transactions efficiently while ensuring accuracy; communicating membership options
- Assisted in training new staff on customer service protocols and company policies.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Performed maintenance responsibilities on the grounds of the property
Volunteer
Goodwill Industries of Maryland
Bel Air, MD
05.2023 - 07.2024
- Streamlined donation intake procedures, improving overall workflow and reducing processing time.
- Collaborated with staff to develop training materials for new volunteers, ensuring consistent onboarding processes.
- Assisted in sorting and organizing donated goods for efficient processing and distribution.
- Supported team in maintaining a clean, safe, and organized workspace to enhance operational efficiency.
Education
Bachelor of Science - Environmental Studies
University of Colorado, Boulder
Boulder, CO05-2028
Skills
- Customer Relations
- Complaint Resolution
- Active Listening
- Attention to Detail
- Time Management
- Organization Skills
- Team Leadership
- Problem Solving
- Reliability
Timeline
Volunteer
Goodwill Industries of Maryland
05.2023 - 07.2024
Customer Service Representative
WLR Automotive - Auto Spa Express
01.2023 - 05.2026
Bachelor of Science - Environmental Studies
University of Colorado, Boulder