Joseph Beckerich
Fort Mitchell,KY
Summary
Dynamic professional with experience at Fed Ex Ground, excelling in package handling and training. Recognized for strong attention to detail and effective communication, ensuring operational efficiency. Proven ability to build relationships and deliver exceptional customer service, contributing to team success in fast-paced environments. Skilled in multitasking and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Package Handler
Fed Ex Ground
Independence, KY
09.2022 - Current
- Trained new team members on safety protocols and procedures
- Managed package loading onto delivery vehicles independently
- Ensured accurate scanning of packages using handheld devices
- Communicated effectively with supervisors about operational needs
- Assisted in loading delivery trucks with prepared packages.
- Inspected packages for damages or defects and recorded any issues found.
- Assisted in training new employees on package handling processes.
- Maintained a clean work environment by removing debris from the loading dock area.
Host and Cook
LaRosa's Pizzeria
Edgewood, KY
07.2018 - 05.2022
- Greeted guests and managed seating arrangements to enhance customer experience.
- Provided menu information and answered customer inquiries with professionalism.
- Collaborated with servers to ensure smooth service flow during peak hours.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
High School Diploma -
Dixie Heights Highschool
Erlanger, KY05-2020
Skills
- Customer service
- Phone etiquette
- Detail-oriented
- Strong interpersonal skills
- Team collaboration
- Multitasking
- Relationship building
Timeline
Package Handler
Fed Ex Ground
09.2022 - Current
Host and Cook
LaRosa's Pizzeria
07.2018 - 05.2022
High School Diploma -
Dixie Heights Highschool
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