Joseph Bedenbaugh
Elizabethtown,PA
Summary
Experienced Program Manager skilled in leading strategic initiatives from conception to completion, with expertise in program management, team leadership, stakeholder engagement, and process improvement and automation. Seeking to drive growth and success in an innovative organization.
Overview
15
15
years of professional experience
Work History
Founder
DataDone, LLC
Flower Mound, TX
08.2022 - Current
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Developed strategic initiatives to increase market share and revenue growth.
Data Director
Valley Creek Church
Flower Mound, TX
10.2019 - Current
- Created custom scripts and programs using programming languages like Google Apps Script or SQL for automating certain tasks within the organization.
- Led the development of automated processes to streamline data analysis tasks.
- Provided guidance on best practices in database management, security, and governance.
- Generated periodic reports on key metrics related to the organization's performance using advanced Google Sheets functions.
Co-Founder
4est.
Dallas, TX
01.2019 - 10.2019
- Analyzed customer feedback to improve product offering and services.
- Identified areas of improvement in processes related to operations and sales activities.
Manager/Senior Manager
PricewaterhouseCoopers
Dallas, TX
08.2009 - 12.2018
- Managed a team of 50+ client and employee representatives by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols and provided ongoing feedback and coaching.
- Presented project progress to senior management review.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Led project scope development to deliver final products that meet business needs.
- Partnered with IT to design, develop and implement technology-based solutions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Senior Associate
PricewaterhouseCoopers
McLean, VA
07.2012 - 06.2014
- Prepared presentations and reports for clients, senior management and stakeholders.
- Provided guidance to junior consultants on various projects.
- Managed day-to-day operations of the consulting team, including timelines, progress, and deliverables.
- Coordinated with other teams within the organization to ensure successful project delivery.
- Participated in client meetings to discuss project objectives, scope, timeline and budget.
Associate
PricewaterhouseCoopers
McLean, VA
08.2009 - 07.2012
- Prepared reports summarizing progress, risks, and issues associated with projects.
- Created presentations outlining key findings and recommendations based on customer feedback.
- Ensured compliance with organizational policies and procedures when performing consulting services.
Education
Bachelor of Science - Information Science & Technology
The Pennsylvania State University
University Park12-2008
Skills
- Operations Management
- Process Updates
- Troubleshooting And Problem Resolution
- Data Analysis
- Compliance And Regulations
- Problem Analysis
- Staff Leadership
- Management Experience
- Business Relationship Management
- Change Management
- Organizational Improvement
- Leadership Skills
- Program Leadership
References
References available upon request.
Timeline
Founder
DataDone, LLC
08.2022 - Current
Data Director
Valley Creek Church
10.2019 - Current
Co-Founder
4est.
01.2019 - 10.2019
Senior Associate
PricewaterhouseCoopers
07.2012 - 06.2014
Manager/Senior Manager
PricewaterhouseCoopers
08.2009 - 12.2018
Associate
PricewaterhouseCoopers
08.2009 - 07.2012
Bachelor of Science - Information Science & Technology
The Pennsylvania State University