JOSEPH BERNAT
Fort Lauderdale,FL
Summary
Dynamic sales professional with a proven track record at Mercedes-Benz of Denver, recognized for exceptional client engagement and consultative selling. Achieved top rankings through strategic upselling and client retention, driving significant revenue growth. Expertise in SaaS adoption and market analysis, complemented by strong relationship-building skills.
Overview
9
9
years of professional experience
Work History
Client Advisor
Mercedes-Benz
05.2024 - Current
- Achieved top 3 ranking among consultants in luxury market by creating exceptional client experiences.
- Achieved #1 Sales Consultant recognition multiple times through dedicated client engagement and relationship building.
- Developed loyal client base through personalized consultations and tailored purchase journeys, enhancing client satisfaction.
- Boosted revenue and client retention through strategic upselling techniques and proactive follow-ups.
Senior Marketing and Sales Specialist
Rivian
09.2021 - 02.2024
- Ranked in the top 5% nationally at a major sales event, contributing to 70 vehicle sales ($5.6M).
- Generated 15-20 vehicle sales monthly by executing experiential marketing events and conducting strategic outreach.
- Designed tailored purchase journeys improving conversion rates and satisfaction.
- Delivered targeted presentations that enhanced customer engagement and effectively addressed adoption barriers.
- Positioned SaaS features to drive higher subscription adoption rates.
Technical Specialist
Apple
08.2019 - 08.2021
- Delivered technical support and education, increasing customer understanding and satisfaction.
- Clarified product features and ecosystem benefits, boosting customer engagement.
- Trained new team members on service delivery and latest technologies, enhancing team capabilities.
Owner Advisor (Full-Cycle Sales)
Tesla
01.2017 - 01.2019
- Ranked in top 10% nationwide for sales performance and customer satisfaction through effective client engagement.
- Drove 30% year-over-year increase in SaaS subscription penetration by enhancing post-purchase education initiatives.
- Co-developed and implemented scalable sales process, resulting in improved consistency across multiple markets.
Education
High School -
West Morris Mendham High School
Mendham, NJSkills
- Customer acquisition
- Consultative Selling
- Sales techniques
- Client Retention
- Upselling techniques
- Lifecycle Growth
- SaaS & Subscription Adoption
- CRM & Customer Insights
- Revenue management
- Market Analysis
- Experiential Marketing
- Brand optimization
Timeline
Client Advisor
Mercedes-Benz
05.2024 - Current
Senior Marketing and Sales Specialist
Rivian
09.2021 - 02.2024
Technical Specialist
Apple
08.2019 - 08.2021
Owner Advisor (Full-Cycle Sales)
Tesla
01.2017 - 01.2019
High School -
West Morris Mendham High School