Dynamic security professional with extensive experience at Arrow Security Corp., skilled in access control and emergency response. Proven ability to monitor surveillance systems and de-escalate conflicts, ensuring safety and compliance. Recognized for detailed incident reporting and fostering positive relationships with clients, enhancing overall security effectiveness. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Officer
Arrow Security Corp.
247 West, 35th Street, NY, NY, NY
12.2024 - Current
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Responded to alarms and conducted investigations as required.
Security Agent
Knight Security Inc.
NY, NY, NY
05.2022 - 10.2024
Enforced rules and regulations regarding access control, fire prevention and health and safety protocols.
Interacted with customers in a professional manner while providing assistance with queries or complaints.
Responded quickly to alarms and emergency situations while ensuring all relevant procedures were followed correctly.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Warned persons of rule infractions or violations and evicted violators from premises.
Investigated incidents and wrote detailed reports for further analysis.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Escorted individuals offsite when necessary according to set policies and procedures.
Monitored CCTV systems to ensure safety and security of premises.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Maintained accurate records of all activities related to security operations on a daily basis.
Identified suspicious activity to determine appropriate response.
Ensured compliance with all applicable laws, regulations, policies and procedures related to security operations.
Conducted regular patrols throughout the premises to identify potential security risks.
Provided friendly and professional assistance to employees, visitors and customers.
Security Officer
Pinpoint security and investigation
Staten Island, NY
03.2020 - 03.2022
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Responded to alarms and conducted investigations as required.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Checked for safety hazards and took corrective action when necessary.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Observed patrons and customers to quickly address security situations.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Monitored security systems including CCTV cameras in public places.
Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Partnered with team members to implement service initiatives and achieve team objectives.
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Arrested individuals suspected of criminal activities, following proper legal procedures.
Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
Assisted in the investigation of criminal activity and provided evidence to prosecutors.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Special Officer
FJC Security
New York, New York, NY
10.2001 - 07.2008
Enforced company policies and procedures related to safety and security.
Managed access control systems such as key cards or biometric devices.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Responded to emergency calls and provided assistance to those in need.
Provided guidance and support to visitors on site.
Conducted random inspections of buildings for any signs of unauthorized access.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Prepared detailed reports outlining all incidents that occurred during a shift.
Education
Private Investigator
Stratford Career Institute
02-2018
Master of Science - Criminal Justice Leadership/ Homeland Security.
St. John's University
Jamaica, NY
05-2016
Graduate Certificate - Professional Development.
St. John's University
Jamaica, NY
04-2016
Bachelor of Science - Criminal Justice Administration And Planning.
John Jay College of Criminal Justice
New York, NY
05-2007
Skills
Access control
Surveillance monitoring
Emergency response
Incident reporting
Patrol procedures
Risk assessment
Conflict de-escalation
Conflict resolution
Customer service
Certification
Certificate : Municipal police training Council, New York, New York
Certificate: Basic Course for Peace officers.
NYS security License
NYS driver License
Timeline
Security Officer
Arrow Security Corp.
12.2024 - Current
Security Agent
Knight Security Inc.
05.2022 - 10.2024
Security Officer
Pinpoint security and investigation
03.2020 - 03.2022
Peace Officer/Special Police Officer
New York city Department of Homeless services
07.2008 - 02.2017
Special Officer
FJC Security
10.2001 - 07.2008
Private Investigator
Stratford Career Institute
Master of Science - Criminal Justice Leadership/ Homeland Security.
St. John's University
Graduate Certificate - Professional Development.
St. John's University
Bachelor of Science - Criminal Justice Administration And Planning.
John Jay College of Criminal Justice
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