Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
Work History
Director of Expansion
The Huffaker Group of Keller Williams Realty
05.2023 - Current
Responsible for recruiting licensed agents through campaigns such as email, cold calls, and social media to engage prospects and set appointments.
Achieved a 70% appointment set to close conversion rate by utilizing sales skills and closing tactics.
Consistently meet and exceed growth targets, contributing to the company's market expansion and profitability
Responsible for the growth of 11 locations and the retention of +/- 30 agents at a time
Spearhead talent acquisition and management for all locations
Utilized various tools (e.g., CRM software, social media, and industry research) to identify and qualify potential leads in target markets.
Created and managed onboarding systems that streamlined client intake and was easily applicable in multiple markets.
Realtor
Keller Williams Realty
02.2021 - 05.2023
Drove an average yearly sales volume of 10 Million, ranking in the top 20% of the company. Recognized as the rookie of the year for my sales team.
Lead Generated for potential buyers and sellers utilizing cold calling, open houses, social media campaigns,ect.
Managed client follow up campaigns using CRM systems and consistent client engagement.
Led mentor agent program that coached newly licensed Realtors. Responsible for facilitating large group trainings and one on coaching and consulting sessions.
Director of Agent Services
Keller Williams Realty
06.2019 - 02.2021
Trained new hires in technology required to access company systems and complete job tasks.
Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Put together employee files and collected required digital or physical information to meet requirements of the Tennessee Real Estate Commission.
Led professional and thorough orientation sessions, introducing new hires to key company information.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Manager
Bojangles
04.2014 - 06.2019
Led team of 25+, optimized operations, managed budget, and resolved conflicts
Led initiative to decrease labor cost by 10% and maintained a cap on overtime of employees.
Led our team to be ranked #1 for service times in our region.
Managed all weekly inventory orders including food,paper,and cleaning supplies.
Fostered team spirit among staff, implemented effective scheduling strategies, and enhanced customer satisfaction through improved service delivery.
Introduced new food management techniques, revamped hiring practices, and developed creative solutions for daily operational challenges
Education
REAL ESTATE LICENSE -
MCKISSOCK
02.2021
HIGH SCHOOL DIPLOMA - undefined
AARON ACADEMY
07.2016
Skills
Microsoft Office
Excel
Communication
Customer Service
Problem Solving
Consultative Selling Techniques
Customer Acquisition
Account Management
Contract Management
New Hire Onboarding
CRM Management
Lead Generation
References
KATHY SENSING, Keller Williams Realty, 931-801-0149
NIKKI MORRISON, Keller Williams Realty, 931-561-4209
SCOTT SANDRIDGE, Bojangles, 931-257-0940
Timeline
Director of Expansion
The Huffaker Group of Keller Williams Realty
05.2023 - Current
Realtor
Keller Williams Realty
02.2021 - 05.2023
Director of Agent Services
Keller Williams Realty
06.2019 - 02.2021
Manager
Bojangles
04.2014 - 06.2019
REAL ESTATE LICENSE -
MCKISSOCK
HIGH SCHOOL DIPLOMA - undefined
AARON ACADEMY
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