Sean Simpson
Covington,KY
Summary
Reliable individual proudly offering eight years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
8
8
years of professional experience
Work History
Director of Expansion
MORTAR
01.2025 - Current
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Bartender
Cincinnati Arts Association
08.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Cantina Agave
03.2020 - 07.2022
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Elsa's
02.2017 - 02.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Education
Master of Arts - Student Affairs in Higher Education
Wright State University
Dayton05-2019
Bachelor of Science - Organizational Leadership
Wright State University
Dayton, OH05-2015
Skills
- Customer acquisition
- Partnership development
- Teamwork
- Time management abilities
- Contract management
- Customer relationship management
- Excellent communication
Timeline
Director of Expansion
MORTAR
01.2025 - Current
Bartender
Cincinnati Arts Association
08.2022 - Current
Bartender
Cantina Agave
03.2020 - 07.2022
Server
Elsa's
02.2017 - 02.2020
Master of Arts - Student Affairs in Higher Education
Wright State University
Bachelor of Science - Organizational Leadership
Wright State University
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