Joseph Bridgforth
Cincinnati,Ohio
Summary
Dynamic sales associate with a proven track record at The Connor Group, achieving a 48% closing rate and 93% occupancy. Skilled in cross-cultural communication and problem-solving, I excel in driving results through targeted marketing strategies and exceptional customer service, fostering strong relationships to enhance community retention and leasing performance.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Connor Group
Cincinnati, OH
08.2024 - Current
- Delivered exceptional customer service by resolving resident concerns promptly and professionally, contributing to high satisfaction scores and strong community retention.
- Led property tours and tailored leasing experiences to individual prospects' needs, resulting in a personal best 48% closing rate for one month.
- Achieved 93% occupancy at an initial property assignment; selected to transition to a second location to drive occupancy growth, and improve leasing performance.
- Participated in monthly professional sales training, consistently applying new strategies to exceed leasing goals, and refine sales techniques.
- Secured lease renewals and attracted international residents by delivering clear, culturally aware, and results-driven communication across multiple channels.
- Developed and deployed targeted marketing strategies to drive traffic and increase qualified leads, contributing to upward leasing trends.
Staffer/Content Creator
Varsity Spirit, LLC.
05.2022 - Current
- I instructed thousands of high school and collegiate athletes across the nation, including national champion programs and global teams, while adapting to different learning and teaching styles.
- Enhanced brand image through content creation for Varsity Spirit's 200,000 followers and the Universal Dance Association's 110,000 followers over large-scale events in Florida, Ohio, and California to enhance brand image.
- Evaluated competitors and provided constructive feedback to international coaches as a judge at the Las Justas competition in Puerto Rico.
Sales Associate
Orangetheory Fitness
09.2023 - 08.2024
- Conducted 40 daily cold calls to prospective leads, resulting in successful membership sales and revenue generation
- Managed fitness membership profiles for more than 650 members processing new joins, suspensions, renewals, and cancellations
- Excelled in customer service through daily outreach to potential leads while maintaining brand image and business professionalism
- Performed regulatory maintenance and cleanliness of facility to ensure the best environment for members and staff
- Built strong rapport when working with members and co-workers to ensure full comprehension of membership details
Education
BBA - International Business, Asian Studies, Advanced Japanese Language Studies
University of Cincinnati
Cincinnati, Ohio12.2023
Skills
- Interpersonal communication
- Team Management
- Cross-Organization Collaboration
- Detail Oriented
- Adaptability
- Problem solving
- Cross-cultural communication
- Time management
Accomplishments
- Rookie of the Year (Varsity Spirit)
Timeline
Sales Associate
The Connor Group
08.2024 - Current
Sales Associate
Orangetheory Fitness
09.2023 - 08.2024
Staffer/Content Creator
Varsity Spirit, LLC.
05.2022 - Current
BBA - International Business, Asian Studies, Advanced Japanese Language Studies
University of Cincinnati
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