Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Brown

LAUDERHILL

Summary

Dynamic insurance broker with a proven track record at LSC Advisors, excelling in relationship building and policy renewals. Leveraged negotiation abilities to achieve high customer retention rates and generate referral business. A proactive team player, skilled in educating clients on health insurance options and delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Insurance Broker

LSC ADVISORS
05.2023 - 04.2025
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Calculated quotes and educated potential clients on insurance options.
  • Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
  • Handled approximately [Number] outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.

Plumbing Apprentice

Family Friends Business
04.2021 - 11.2021
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.

Produce Team Lead

Publix
04.2019 - 03.2021
  • Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
  • Maximized customer satisfaction through efficient product rotation and restocking practices.
  • Reduced waste levels with diligent monitoring of expiration dates and proper storage procedures.
  • Addressed customer inquiries and concerns promptly, delivering exceptional service that exceeded expectations.

Landscaper

PATRICK BROWN INC.
03.2017 - 12.2018
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Education

High School Diploma -

Atlantic Technical College
Pompano Beach, FL
04-2022

Skills

  • Proactive team player
  • Sales presentations
  • Driven
  • Licensed insurance agent
  • Health insurance
  • Relationship building
  • Commission-based sales

Timeline

Insurance Broker

LSC ADVISORS
05.2023 - 04.2025

Plumbing Apprentice

Family Friends Business
04.2021 - 11.2021

Produce Team Lead

Publix
04.2019 - 03.2021

Landscaper

PATRICK BROWN INC.
03.2017 - 12.2018

High School Diploma -

Atlantic Technical College
Joseph Brown