Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
13
13
years of professional experience
Work History
Security and Safety Assistant
Albemarle County Public Schools
12.2023 - Current
Enhanced security measures by conducting regular risk assessments and implementing appropriate protocols.
Reduced safety incidents by establishing clear safety guidelines and providing staff training on emergency procedures.
Managed access control systems to maintain a secure environment for employees and visitors.
Monitored CCTV footage, ensuring prompt response to potential threats or security breaches.
Security Officer
Monticello Thomas Jefferson Foundation
07.2022 - Current
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Driver
Sentara
03.2020 - 08.2023
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Resident Advisor
Blue Ridge Juvenile Detention
10.2015 - 02.2023
Enhanced resident satisfaction by promptly addressing concerns and providing solutions.
Improved community engagement through the organization of social events and activities for residents.
Managed conflicts among residents effectively, ensuring a peaceful living environment.
Assisted in the development of residence policies, contributing to a safe and positive community atmosphere.
Conducted regular room inspections to maintain cleanliness and safety standards within the residential facility.
Mentored new Resident Advisors, sharing best practices for effective communication and problem-solving skills.
Collaborated with fellow Resident Advisors on programming initiatives to create a sense of unity among residents.
Developed strong relationships with residents, fostering a supportive and inclusive living community.
Administered emergency response procedures during crises, maintaining resident safety as a top priority.
Organized floor meetings to discuss important issues, encourage open dialogue, and strengthen communal bonds among residents.
Monitored building security by conducting routine rounds throughout the facility.
Maintained accurate records of resident information including emergency contact details, housing assignments, and incident reports.
Supported personal needs of residents dealing with diverse conditions.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Transit Bus Operator
City Of Charlottesville
08.2011 - 10.2015
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
Provided exceptional customer service, addressing rider concerns with patience and professionalism.
Collaborated with fellow operators to optimize schedules and reduce gaps in service coverage.
Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
Kept accurate logs of travel time data for use in refining scheduling algorithms and improving on-time performance across all routes.
Education
Associate Degree - Criminal Justice
ITT Technical Institute
Richmond, VA
06.2016
Skills
Data Entry
Verbal and Written Communication
Team Collaboration
Computer Skills
Administrative Tasks
Support Services
Fast Learner
Microsoft Office Suite
Timeline
Security and Safety Assistant
Albemarle County Public Schools
12.2023 - Current
Security Officer
Monticello Thomas Jefferson Foundation
07.2022 - Current
Driver
Sentara
03.2020 - 08.2023
Resident Advisor
Blue Ridge Juvenile Detention
10.2015 - 02.2023
Transit Bus Operator
City Of Charlottesville
08.2011 - 10.2015
Associate Degree - Criminal Justice
ITT Technical Institute
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