Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Burford

Summary

Dynamic General Manager with a proven track record at Little Caesars. Driving business growth through strategic operations and employee development. Expert in performance improvement and resource optimization, fostering a positive culture that enhances team loyalty. Strong technology literacy. I excel in team management to achieve organizational goals. I am always looking to learn and improve my skills.

Overview

7
7
years of professional experience

Work History

General Manager

Little Caesars
08.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules and product ordering.
  • Drove year-over-year business growth while leading operations, strategically implementing new procedures, and long-term planning.
  • Implemented a positive culture to increase employee loyalty and reduce turnover.
  • Monitored daily cash discrepancies, inventory counts and food cost.

Cook

Rocco's Restaurant
09.2023 - 02.2024
  • Set up and prepared cooking supplies and workstations during opening and closing to ensure procedural compliance.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices increasing efficiency.

Assistant Manager

Little Caesars
02.2021 - 07.2023
  • Elevated staff performance by provided coaching to address inefficiencies.
  • Educated staff on organizational procedures and goals to help employees achieve success at different locations.
  • Collected, arranged, and input information into database system.

Sales Associate

New Balance
08.2018 - 09.2019
  • Helped customers locate products and checked store system for merchandise at other locations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

No Degree - Bussines Management

Indiana University, South Bend
South Bend, IN

First Aid/CPR/AED -

Red Cross
08-2023

Certified Nutrition Coach (CN) -

National Academy of Sports Medicine
Gilbert, AZ
07-2023

High School Diploma -

Mishawka High School
Mishawaka, IN
06-2018

Skills

  • Time and resource optimization
  • Cross-functional team management
  • Performance improvement
  • Profit and loss
  • Employee development
  • Leadership and team building
  • Operations management
  • Proficient in Microsoft Office
  • Motivation

Languages

Spanish
Limited Working

Timeline

Cook

Rocco's Restaurant
09.2023 - 02.2024

General Manager

Little Caesars
08.2023 - Current

Assistant Manager

Little Caesars
02.2021 - 07.2023

Sales Associate

New Balance
08.2018 - 09.2019

No Degree - Bussines Management

Indiana University, South Bend

First Aid/CPR/AED -

Red Cross

Certified Nutrition Coach (CN) -

National Academy of Sports Medicine

High School Diploma -

Mishawka High School