Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Butler

Charlotte,NC

Summary

Seasoned Customer Associate with over 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

8
8
years of professional experience

Work History

General Contractor

Crown Home Improvements
02.2020 - Current
  • Hired and oversaw subcontractors to meet project needs.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
  • Adhered to building codes and regulations in planning and construction phases for full project compliance.
  • Reviewed contractor invoices, approving payments on acceptable work.
  • Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
07.2018 - 12.2019
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted with plant sales and community garden initiatives to promote business and educate public about gardening.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Customer Service Associate

Publix
10.2015 - 05.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

J. P. Taravella High School
Coral Springs, FL
06.2018

Skills

  • Customer Complaint Resolution
  • Inbound and Outbound Calling
  • Exceptional Communicator
  • Employee Management
  • Invoice Preparation and Processing
  • Calm and Professional Under Pressure
  • Verbal Communication
  • Customer Service

Timeline

General Contractor

Crown Home Improvements
02.2020 - Current

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
07.2018 - 12.2019

Customer Service Associate

Publix
10.2015 - 05.2018

High School Diploma -

J. P. Taravella High School

Similar Profiles

CREATE PROFILE
Joseph Butler